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Corporate Information Search Service "Arrow Search"

AI × Search is changing the way we "search" within the company!

"Arrow Search" is an internal information search service that utilizes IBM Watson. Regardless of the format of document data, it searches for appropriate answers to questions and displays the search results in a ranked format based on confidence levels. Since inquiries can be made in natural language, there is no need to struggle with search keywords in front of vast amounts of information. Additionally, users can provide feedback evaluations on the search results, and by continuously learning from this feedback, the search accuracy can be improved. [Features] ■ Search using everyday language even if you can't think of search keywords ■ Display desired information in ranked order and provide new insights ■ Continuously improve search accuracy through AI learning *For more details, please download the PDF or contact CIS (CIS).

  • Document and Data Management
  • Data Search Software

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Corporate Information Search Service [Concept of Arrow Search]

Revolutionize document search with AI-powered search! Not only will it reduce the time spent, but it will also lead to new insights!

"Arrow Search" is an internal information search service that utilizes IBM Watson. 【Three Basic Issues Related to Internal Search】 ■ Only the creator or relevant parties know where documents are located. ■ When searching, users do not know the keywords that would guarantee hits, such as file names. ■ To find related documents, users must search across several systems. ⇒ In other words, most companies have accumulated a lot of documents (data) but have not been able to utilize them as information. 【The Vision for Arrow Search】 ■ Explore related information regardless of storage location. ■ Normalize the variations in the questioner's wording. ■ Display rankings starting from highly relevant documents. ⇒ Through cross-sectional and seamless information searches, we promote the inheritance and utilization of veteran employees' knowledge, leading to new insights! Since it will definitely lead to a reduction in the time spent on information searches, "Arrow Search" is being considered as a means of work style reform. We would love to hear about the document data you would like to utilize in your environment.

  • Document and Data Management
  • Data Search Software

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Six Functional Features of Arrow Search

AI × Search changes "searching" within the company! Introducing the features of the internal information search service 'Arrow Search'.

"Arrow Search" is an internal information search service that utilizes IBM Watson. 【Features You’ve Always Wanted! Six Functional Characteristics】 1) Elimination of search noise that only matches keywords Drowning in a flood of unnecessary information (noise) that only matches the keywords... 2) Displaying results in order of relevance Instead of simple sorting, results are arranged by relevance, allowing you to get the information you want immediately! 3) Providing new insights through all-around exploration Searching related documents from all angles to provide insights that the searcher may not be aware of. 4) Reducing the hassle of attribute and tag registration for searches It takes time to tag and register attributes to hit the search keywords... 5) Improving search accuracy through continuous training User feedback evaluations can be utilized as training data. 6) A simple interface that anyone can use without confusion A straightforward interface that allows both users and administrators to use it intuitively without confusion. *For more details, please download the PDF or contact CIS.

  • Document and Data Management
  • Data Search Software

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AI searches internal documents and displays them in a ranked format【ArrowSearch】.

Even in workplaces that implement staggered working hours, telework, and free address, asking AI for help in finding things can shorten the time it takes!

"Arrow Search" is an internal information search service that utilizes IBM Watson. Regardless of the format of document data, it searches for appropriate answers to questions and displays the search results in a ranked format based on confidence levels. Since inquiries can be made in natural language, there is no need to struggle with search keywords in front of a vast amount of information. Additionally, users can provide feedback evaluations on the search results, and by continuously learning from this feedback, the search accuracy can be improved. [Features] ■ Search using everyday language even if you can't think of search keywords ■ Display desired information in ranked order and provide new insights ■ Continuously improve search accuracy through AI learning *For more details, please download the PDF or contact CIS.

  • Document and Data Management
  • Other services
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Arrow Search is chosen at times like this! Four challenges faced by customers.

We introduce the challenges faced by customers who choose the in-house information search service "Arrow Search" in four key points.

"Arrow Search" is an internal information search service that utilizes IBM Watson. It helps solve on-site challenges related to document search. 【Are you facing any of these issues?】 ■ Not knowing where to find what  → Documents are stored in different locations (systems), leading to scattered information and difficulty in locating necessary documents. ■ Rework due to missed confirmation of past know-how  → Despite having accumulated documents, past data is not being utilized. ■ Unable to find the desired information  → Unable to think of appropriate search terms, leading to not finding the needed information. ■ Unstructured data that is unsuitable for search  → The amount of data that cannot be searched simply is increasing. These issues can be resolved with "Arrow Search"! *For more details, please download the PDF or contact CIS.

  • Document and Data Management
  • Data Search Software

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Corporate Information Search Service [ArrowSearch Target System]

ArrowSearch allows you to search across the system in one go without being aware of the storage location of the data (documents)!

"Arrow Search" is an internal information search service that utilizes IBM Watson. One of the key promotional points of this service is its ability to search across systems without needing to be aware of where the target data (documents) is stored. 【Examples of systems that can be searched across】 ■ File servers ■ NotesDB ■ RDB ■ Cloud storage such as Box ■ Technical information management systems ■ Bill of materials systems *Please feel free to contact us regarding whether other systems or storage locations are supported.

  • Document and Data Management
  • Data Search Software

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Corporate Information Search Service: How to Operate Arrow Search

ArrowSearch is simple to operate on the customer side!

"Arrow Search" is an internal information search service that utilizes IBM Watson. It searches for appropriate answers to questions regardless of the format of document data and displays the search results in a ranked order based on confidence levels. 【Simple Operation Method of Arrow Search】 ◇ Actions to be taken by the customer - Business analysis and AI application areas (business) - Selection of data to be searched - Preparation of correct and incorrect training data - Evaluation after production operation → Maintenance such as re-learning ◆ Development related to AI will be handled by our company and our product ArrowSearch. ⇒ Management and operation methods will be provided in the training included in the initial costs. ⇒ The monthly fee includes Q&A support, so you can feel secure even without an IT department! ⇒ Additionally, we welcome customization requests! *For more details on customization and technology selection, please contact CIS (CIS).

  • Document and Data Management
  • Data Search Software

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Improving the convenience of chatbots through the use of "Arrow Search"

If you're struggling with the accuracy of chatbot responses, this is a must-see. Improvement is possible by combining it with the corporate information AI search service 'Arrow Search'!

The "chatbot," which is increasingly adopted as an automation program for inquiry responses. However, depending on the keywords used in questions, it may not always understand correctly... ■Common complaints from chatbot users - It can be frustrating when it can't provide answers just because the keywords are slightly different. - If the bot cannot answer, it ultimately leads to the hassle of having to respond via phone. ⇒ Why not introduce "Arrow Search" to improve the convenience of your chatbot? "Arrow Search" is an AI-powered internal information search service that efficiently finds necessary information from the vast document files stored within the company. By integrating it with the chatbot, you can expect improved answer accuracy, while still keeping the entry point as the chatbot, thus enhancing convenience without changing usability. Additionally, since results are displayed in a ranking format, you can quickly access the necessary documents. *For information on integration with the chatbot, please refer to the materials available for download in the "PDF Download" section below.

  • Document and Data Management

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In-house Information Search Service: Use Cases for Arrow Search

Introducing four popular scenes for utilizing Arrow Search!

Arrow Search" is an internal information search service that utilizes IBM Watson. 【Four Use Cases in Various Departments】 ■ For Sales… Quick document creation! Easily discover similar documents and catalogs. ■ For Technical Roles… Training young employees and ensuring quality! Share case studies and technical information that have become personalized. ■ For General Affairs… Serve as the internal FAQ contact! Respond to employee inquiries regarding company regulations. ■ For Help Desk… Quick and accurate responses! Find precise answers from accumulated Q&A. *Please let us know any potential use cases you have in mind, such as "Can it be used this way?

  • Document and Data Management
  • Data Search Software

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The introduction schedule for Arrow Search is as short as one month!

Introducing AI × search in as little as one month will change the way we "search" within the company!

"Arrow Search" is an internal information search service that utilizes IBM Watson. Regardless of the format of document data, it searches for appropriate answers to questions and displays the search results in a ranked format based on confidence levels. 【Example of the shortest implementation schedule】 ▼ Specification confirmation (Customer/Our company) ▼ Environment setup (Our company) ▼ Master settings (Our company) ▼ Data preparation and support (Customer/(Our company)) ▼ Initial document data input (Our company) ▼ Initial training (Our company) ▼ Start of operation (Customer) ▼ Ongoing training (Customer) *This assumes that a license for using IBM Watson has been obtained. It takes about three weeks to one month to prepare the license. *For more details, please download the PDF or contact CIS.

  • Document and Data Management
  • Data Search Software

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"Arrow Search" ■Examples of Utilization in Sales and Technical Positions■

Those who are struggling with issues such as 'I don't know the search keywords in the internal system' and 'I receive many inquiries from younger staff and can't focus on my main job' should definitely take a look!

"Arrow Search" is an AI-powered internal information search service that efficiently finds necessary information from a vast number of document files stored within the company. It can be utilized in various ways by sales and technical staff on the ground. ■ Common Issues in the Field "The storage locations for information are scattered, making it difficult to reach the necessary documents." <Voices of Concern from the Field> - I don't know the keywords to search in the internal system, so I have no choice but to ask a senior employee (young staff). - I need to teach young employees how to use each system to share the usage (management). ■ By Utilizing "Arrow Search"... "If inquiries are directed to 'Arrow Search', information can be found quickly without worrying about storage locations." <Voices of Joy from the Field> - Even if I don't know the keywords, similar information is ranked, making it easy to understand! (young staff) - The number of simple inquiries from young employees has decreased, allowing me to focus on my core duties! (management) *For more detailed usage scenarios, please refer to the "PDF Download" below for a collection of usage scenes.

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